Hy.page Frequently Asked Questions
How is this different from Linktree (and bio links)?
Like Linktree we allow you to display all your links. In addition to that we have several features that will allow you to do more with your bio link, such as taking donations, accepting requests, formatting your links better, etc.
Why should I use you instead of Patreon?
When you use Patreon or similar services, they take a percentage of your payment, and you're a walking advertisement for them. If you use Hypage, you can run everything under your own domain and own your own data.
How do I get paid?
Connect your Stripe/Paypal account in order to get paid straight into your bank account. These are 2 very commonly used and accepted payment processors. Keep in mind, they take a small fee, usually around 3% (we take nothing).
How can you offer zero transaction fees?
Unlike similar services that take a percentage of your revenue, we simply charge a small flat fee for premium plans (we also have an awesome free version). This is perfect for most creators as you'll end up paying less in fees even if you buy the highest plan.
Do you have a demo or webinar?
How do I reach support?
We are trying to give you the best possible experience and deliver an awesome tool. Having a bugless platform is impossible, everyone has bad days, so if you find one. Let support know - https://hy.page/help
Do you allow pixel integrations?
Yes! You are able to directly add the Facebook pixel / GTM / Google Analytics integration with Hypage. In addition, you can add other scripts as well.
What kind of analytics do you have?
We allow you to track basic numbers like clicks and pageviews, however, we suggest using Google Tags Manager (GTM) and Google Analytics for more in-depth tracking.
Can I use my own domain?
Yes, we allow you to use your own root or subdomain, you can take a look at all the setup documentation here.
Can I delete my account?
Yes, you can cancel and delete your account at any time from your accounts setting page. If you need further contact support here.
What are the recommended image sizes?
Use square images for the link icon (250x250px) and profile image (500x500px). For the background image, we encourage 1400x1400px. How well it displays will depend on what's in the image.
Why can't I log in?
Only sign up to Hy.page with a unique active email address. Once you sign up, you'll be logged into your account right away. If you are trying to re-login and are having issues, click the "forgot password" (don't forget to check the spam folder for the new password reset email).
How is this different to a web page?
Hy.page helps you create products (guides, pdfs, consultation calls, etc.) and membership to sell within the platform which you wouldn't be able to do with a simple webpage optimized to mobile.
Is Hy.page GDPR compliant?
Can I manage multiple profiles/brands/link pages?
Yes, a profile/brand is a Project. There is 1 link page per project that has its own URL, attached Stripe account, products, membership, etc. You can add multiple Projects to your Hy.page account.
Can multiple people use my account?
Hy.page has the option for people or brands to add multiple users and team members to their accounts and projects with different levels of access.
Do I get to choose my link page URL?
Yes, when you set your username, this will be used for your link bio. For example, if you set your username to jack your default link page URL will be https://hy.page/jack
Can I have multiple tracking pixels?
Hy.page has a seamless integration with Google Tags Manager (GTM). This will allow you to add extra code like chat widgets, multiple, and any tracking scripts you need.
Do you have a roadmap
We have a roadmap that lists the suggestions for feature requests which can be found here.
I love Hy.page, where can I leave a review
We would love some help spreading the word about Hy.page so please leave reviews on Appsumo, Capterra, Trustpilot & G2.
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See how Hy.page works and all the amazing features you can use to help grow your brand and customer base.
Ready to make revenue straight from your bio link?
Get started with a free plan that lets you create a bio page with links.
Pixel integration / retargeting
Use hy.page domain
Unlimited links per page
Stripe / Paypal
$19 / month
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Everything inside FREE, plus the following features:
Use up to 3 domains
Unlimited links per page
Zero transaction fees
Take fan requests
Remove Hy.page branding
$39 / month
Start selling with a monthly membership - deliver a feed of content to your subscribers.
Everything inside FREE & PRO, plus the following features:
Use up to 6 domains
Build & sell a membership
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